Hospice of South Texas ranks among nation’s top 5% for caregiver experience

Hospice of South Texas earned 2025 SHPBest Premier Performer recognition, placing the nonprofit hospice among the top 5% of eligible SHP clients for family and caregiver experience. The honor adds to the organization’s existing 5-star CMS rating for hospice caregiver feedback.

Why it matters: - Hospice quality is often measured by the experience of families and caregivers, not just clinical outcomes. - Hospice of South Texas now has both a national SHPBest honor and the highest 5-star CMS rating for family and caregiver experience. - The recognition signals sustained performance in end-of-life care across South Texas.

What happened: - Hospice of South Texas was named a 2025 SHPBest Premier Performer. - The award places the nonprofit among the top 5% of eligible SHP clients for family and caregiver experience. - The recognition was announced in Victoria, Texas, on September 2, 2026. - Laurie Eder, CEO of Hospice of South Texas, said the recognition matters because it comes from patients’ families and reflects the team’s compassion, expertise and commitment.

The details: - SHPBest awards are based on results from the CAHPS Hospice Survey. - The survey measures experiences of families and caregivers whose loved ones received hospice care. - A hospice must rank in the top 5% of eligible SHP clients based on the prior calendar year’s survey results to qualify as a Premier Performer. - Hospice of South Texas also holds the highest 5-Star rating from the Centers for Medicare & Medicaid Services for family and caregiver experience. - The organization has maintained that CMS rating since Hospice CAHPS Star Ratings launched in 2022. - Hospice of South Texas is a nonprofit hospice that has served South Texas families for more than 40 years. - The organization provides hospice care in patients’ homes, nursing and assisted living facilities, and at its Dornburg Center of Compassion inpatient center. - Hospice of South Texas is a member of the Texas Non-Profit Hospice Alliance.

Between the lines: - The dual recognition suggests Hospice of South Texas is performing consistently well on the metrics families use to judge hospice care. - Strong caregiver scores can help reinforce trust in a service where comfort, communication and support matter as much as medical care.

What's next: - Hospice of South Texas will likely continue using survey-based feedback and CMS ratings as proof points for quality. - The organization’s long-running service in South Texas positions it to lean on this recognition in outreach to families, referral partners and the community.

The bottom line: - Hospice of South Texas is being recognized nationally for a core hospice metric: how families experience care when it matters most.